Before you begin
Access to your Connefi account, or the email associated with it for support verification.
What to do
- Open Home and tap your profile avatar to open Account.
- Choose Delete Account and review the confirmation.
- If recent authentication is required, sign in again and retry.
- If you cannot access the app, use the account-deletion support page to request help.
What to expect
Deletion requests remove account-associated information through the supported cleanup flow. Do not assume an exact backup deadline or that store subscriptions are canceled.
If something looks wrong
If deletion fails, contact support with the account email and error. Do not send your password. Cancel an Apple or Google subscription separately.
Labels and supported data can vary by platform and app version. Contact support if the steps do not match your version.