Delete Your Connefi Account

This page explains how to delete your Connefi account and what happens to your data. You can delete your account yourself inside the app, or request deletion via email if you cannot access the app.

1. Delete Your Account In the App (Recommended)

Follow these steps to delete your account and associated data directly in Connefi:

Open Home and tap your profile avatar (top-left) to open Account.
Tap Delete Account and confirm.
Security requirement: You must have a recent login (within the last 5 minutes). If you’re blocked, log out and log back in, then retry deletion. If it still fails, contact support below.

2. What Data Is Deleted

Profile data (name, email, preferences, height/weight/goals).
Fitness data: Exercises, Meals, Supplements, Plans & Schedule, Grouping plans.
In-app AI content (your prompts and generated results related to exercises/meals/supplements).
App activity tied to your account (e.g., completions/history).

3. What May Be Retained and Why

Purchase records handled by Google Play (for refunds, fraud, tax compliance).
Audit and security logs for fraud prevention and system integrity (retained up to 30 days).
Backups that include your data are overwritten on the next regular cycle (up to 30 days).

After these periods, retained items are permanently removed.

4. Can’t Access the App? Request Deletion by Email

Email us with the subject “Delete my Connefi account” and include the email address you used to register: connefiapp@gmail.com. We’ll verify ownership and complete deletion.

5. Developer & Policies

Developer: Gbros Technology Development (GTD) — Connefi