Your account, your choice

Delete your Connefi account.

Use the in-app deletion flow, or request support if you cannot access your account.

In the app

  1. Open Home and tap your profile avatar to open Account.
  2. Choose Delete Account and review the confirmation.
  3. If recent authentication is required, sign in again and retry.

What deletion means

The account cleanup flow removes account-associated profile, fitness records and supported stored content before closing authentication access. If it fails, contact support so the request can be resolved.

Some transaction, security or legal records may need to be retained where required. No fixed backup-erasure deadline is promised here.

Cancel your subscription separately

Deleting your account, sending this request or uninstalling the app does not cancel an Apple or Google subscription. Manage renewal in the store account used to purchase it. Subscription help

Cannot access the app?

Send a request using your account email. Support may need to verify ownership. This form requests assistance; it does not immediately delete an account.

Request account deletion

Support will help you with the next steps.

Please don’t include passwords or unnecessary health details. Your name, email and message are sent to support. Privacy Policy